BOOKING POLICY

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*I am now accepting new clients* 

Please read before booking!

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           Requirements

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• A Mask is required before entering the salon

• Body temperature reading 
  and hand sanitation will be provided before you are serviced 

• If you are feeling sick, have a cold, “under the weather” please text or call in advance about rescheduling options. The safety of everyone in the salon is extremely important. Please give yourself a minimum of 14 days after a cold, flu or covid-19 positive test before coming in for your appointment.

         Availability & Timing

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• My hours of operations are Wednesday - Saturday 10am-6pm 

• Books open the 15 of every month at 12pm (Ex. January 15th opens February appointments

• What's shown on the calendar is the only appointments available

• A 15 minute grace period is allowed before appointment is canceled 

• Please give yourself additional time for parking 

• No call no shows will result in being blocked from further booking & forfeit of deposit

           Policy

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• Client must be at least 15 years of age 

• No additional Guest are permitted at anytime (including children or pets)

• I am not responsible for any missing or lost items please secure all belonging in a respectable place 

• Remove any glasses, earrings, earpieces/EarPods, Sweaters/hoodies that may damaged or interfere during service. 

• Photos, Live Steaming and Video may be taking during service, you may opt out at anytime

• If agreed to be photographed I ask that you come camera ready.

• Not all content will be posted please ask for any photos or videos before you leave your appointment

      Payment & Fees

• Cash, Zelle & Apple Pay are the only forms of payment I accept for you remaining balance.(Zelle 929-272-2555)

• An $25 Convenience Fee will be added to your balance if additional Service need to be added at appointment time. Detangle, Trim, Deep treatments etc must be added before booking and paying your deposit.

• DEPOSITS AND SERVICES ARE NON REFUNDABLE 

• During stylist or weather related emergency a credit will be given to transfer your appointment to a later date.

     Contact & Inquires

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• I am currently located at the Xo.BeautyLab LLC

                                862 Dekalb st, Brooklyn NY 11221

• This best way to reach me is via Text (929) 272-2555

• Please make sure to add your First and Last Name before asking your question

• Allow 72 hours for a response during business hours 

• Questions about products and service that best fit your hair type please book an virtual or in house consultation 

• Consultations are only required when booking a color service 

• NO social media DMs in reference to appointments , inquiries or booking.

• Never reply to confirmation email with a inquire, please text the number Please create a Log in before booking a appointment.

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